Drafting the first agreement

  • Find out what the customer is looking for

Development of the first plan

  • Set down all the options and ask suppliers for quotes (venues, hotel, services, etc.….)

Talk with the customer

Develop a tailor-made plan based on the customer’s brief

Draw up the agreement with the customer and the confirmations with the suppliers

Plan the deadlines

  • ECM
  • Ministerial application
  • Send the first ban
  • Send the draft plan
  • Send the final plan
  • Registration fees / Hotel bookings
  • Other registrations (dinner, business lunch, etc.…)
  • Have the scientific papers sent in


Look for media and sponsors

Talk with the customer about the on-going budget

Draw up a follow-up

Arrange a secretariat for the meeting

  • to coordinate all services
  • to monitor and manage any last-minute supply
  • to consistently monitor all the involved facilities
  • briefing with the support staff
  • complaint management
  • PR

Talk with the customer and “Quality Control”

  • review the follow-ups
  • outline any future plan